Privacy Policy

Last updated: April 2, 2026

Pardical Solutions ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use the Pardical Solutions platform and related services (the "Service").

1. Information We Collect

Information You Provide

• Account information: Name, email address, phone number, company name, and login credentials when you create an account.
• Business data: Order information, customer records, supplier details, inventory data, shipment records, and other business information you enter into the Service.
• Payment information: Billing details processed through our third-party payment provider (Stripe). We do not store your full credit card number.
• Communications: Messages you send through the Service, support requests, and feedback.

Information from Third-Party Integrations

• QuickBooks Online: When you connect your QuickBooks account, we access credit card transaction data (transaction dates, amounts, vendor names, descriptions) and vendor information. We access this data in read-only mode using OAuth 2.0 authentication. We do not access your full bank account numbers, and we do not modify any records in your QuickBooks account.
• eBay: When you connect your eBay account, we access listing data, order information, and messages related to your auto parts sales.
• Car-Part.com: We query publicly available pricing data from Car-Part.com on your behalf to provide real-time pricing information.

Information Collected Automatically

• Usage data: Pages viewed, features used, actions taken within the Service, timestamps, and session duration.
• Device information: Browser type, operating system, IP address, and device identifiers.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service;
• Process and manage your orders, inventory, and business operations;
• Match bank transactions to orders for reconciliation purposes;
• Track and display employee performance metrics;
• Send you service-related notifications and updates;
• Provide customer support;
• Improve and develop new features;
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers: Third-party companies that help us operate the Service (e.g., cloud hosting via Google Firebase, payment processing via Stripe). These providers are contractually obligated to protect your data.
• Third-party integrations: When you authorize connections to QuickBooks, eBay, or other platforms, data flows between those services and our platform as necessary to provide the features you requested.
• Legal requirements: When required by law, legal process, or to protect the rights, property, or safety of Pardical Solutions, our users, or the public.

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption in transit (TLS/SSL) and at rest;
• OAuth 2.0 authentication for all third-party integrations;
• Role-based access controls within the platform;
• Regular security reviews and monitoring.

While we take reasonable precautions, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. After account termination, we retain your data for 30 days to allow for export, after which it is permanently deleted. We may retain anonymized, aggregated data for analytical purposes.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate data;
• Request deletion of your data;
• Export your data in a portable format;
• Withdraw consent for data processing;
• Opt out of non-essential communications.

To exercise any of these rights, contact us at privacy@pardical.com.

7. Third-Party Integration Data Handling

QuickBooks Online (Intuit)

Our use of data received from QuickBooks Online APIs adheres to Intuit's developer requirements:

• We only request the minimum scopes necessary (accounting read access);
• We access data in read-only mode and do not modify your QuickBooks records;
• OAuth tokens are stored securely and refreshed automatically;
• You can disconnect QuickBooks at any time from the Service settings, which revokes our access;
• Upon disconnection, we cease accessing your QuickBooks data. Previously synced transaction data is retained per our standard retention policy unless you request deletion.

eBay

We access eBay data through their official APIs using OAuth tokens you authorize. We only access data necessary for listing management and order processing. You can revoke access at any time through your eBay account settings.

8. Cookies & Tracking

We use essential cookies to maintain your session and preferences. We do not use third-party advertising trackers. We may use analytics tools to understand how the Service is used and to improve it.

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Pardical Solutions
Email: privacy@pardical.com